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Current Status

✅ Service Update – All Services Operational

Earlier today, some users experienced connectivity issues with our VPN service due to an upstream provider incident with OpenVPN infrastructure.

For more information - https://status.openvpn.com/

The issue has been resolved and services are now operating normally. We will continue to monitor to ensure stability.

    What's New in Genesis

    Local mode Browser Issue: 

    If you are facing issue related to local mode not enabled despite installing the newer version then please check the browser site settings and enable the 'Local network access' toggle. This is due to a security update in the browser that is restricting the local mode.



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    Latest local mode version - 2.9.2 


    PLEASE NOTE: To install the latest local mode version the system must have been logged in as an administrator.

    If you are installing this version of local mode with out the Admin access then it will ask for the Admin credentials twice.

    Please wait for a minute (or until the local mode icon closes in the taskbar) and restart the System.

    If you have any issues related to the local mode installation please contact support - support@nxgen.io