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Current Status
Scheduled Maintenance NoticeWe want to give you a heads-up that our VPN provider, OpenVPN, has scheduled maintenance on their CloudConnexa infrastructure.
Date: June 6, 2026
Time: 17:00 – 19:00 UTC During this window, VPN-dependent services may experience brief interruptions or automatic reconnections. All services are expected to resume normal operation by 19:00 UTC.
No action is required from your side. We will be monitoring the situation and will post updates here if anything changes.
Thank you for your patience.
What's New in Genesis
Latest local mode version - 2.9.6
PLEASE NOTE: To install the latest local mode version the system must have been logged in as an administrator.
If you are installing this version of local mode with out the Admin access then it will ask for the Admin credentials twice.
Download the latest local mode version using the link shared below,
Installation Steps Video:
Document:
Please wait for a minute (or until the local mode icon closes in the taskbar) and restart the System.
If you have any issues related to the local mode installation please contact support - support@nxgen.io
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Local mode Browser Issue:
If you are facing issue related to local mode not enabled despite installing the newer version then please check the browser site settings and enable the 'Local network access' toggle. This is due to a security update in the browser that is restricting the local mode.
