Recent Articles
Troubleshooting Avigilon Audio Issue
Problem Statement The audio volume is significantly lower when using the Genesis app compared to the Avigilon Test Client. Troubleshooting Approach This document outlines a step-by-step approach to investigate and troubleshoot the audio volume issue ...
How to Configure "My CMS Insights" Dashboard for users
My CMS Insights is a dashboard used by the NXG Genesis Operators who receive and process alarms via workflows. Configuring the dashboard The system administrator must create the roles and previledges to enable the "My CMS Insights" dashboard. And ...
Release note 1.1.45- Salvo quad view enhancements(Dynamic quad setting)
Feature: 1.Quad view setting in additional property: Description: This feature facilitates the user to set the values(display element) for each quadrant in salvo quad at all levels(Service provider,Customer,Site,Device,Sensor) The value set at the ...
Release note 1.1.44 - Server unit ID duplicate error pop up, Timezone reselect error message ,Timezone override from health response
Improvements: 1. Server unit ID duplicate error pop Description: For devices like Adpro, the server unit ID field is auto-generated after successful discovery of the device This server unit ID value should be unique within the tenant/service provider ...
Talos Sync Feature Demo
Attached to this article a simple demo explaining the new Talos sync feature. We have implemented the first feature, which is site data synchronization. Previously, when a customer added a site in Genesis, only the site name would automatically be ...