Recent Articles
Avigilon SDK Integration
Avigilon SDK Integration in Genesis: Step 1: Login to the webclient of the device in the browser Step 2: Validate the following settings of the device 1: Add Avigilon SDK Parameters to Genesis: Parameter Type: string Parameter Name: ...GenericRTSP :Genesis Cloud NVR
DeviceType: Genesis Cloud NVR Steps to Add an RTSP Device in Genesis Cloud NVR Login to Genesis Application. Add a New Device: Go to Configuration module. Click on Add Device. Select Device Type: Choose Genesis Cloud NVR. Enter Device Details: Use a ...Nxgen Login
New Customer without Talos access: We need to add customer's email in two places – Genesis and Talos Normal Login: Firstly, we will add their email to Genesis for which they will be receiving 2 emails – Verification and set up password. Secondly, we ...Release Notes: Audio On/Off Toggle Feature
Overview We are excited to introduce the Audio On/Off Toggle Feature as part of the latest update. This enhancement improves the audio management capabilities across various streaming modules, including Salvo Page, Video Activity Search Multimonitor ...Unable to Switch Between Users in Partner Login
Issue: Some partner login users are experiencing difficulties when switching between accounts within the NXGEN platform. After attempting to switch users, the system retains the previous session, preventing a seamless transition. Cause: This issue ...
Current Status
✅ Service Update – All Services Operational
All services are currently healthy and functioning as expected. There are no reported issues at this time.
If you have any questions or need further assistance, feel free to reach out @ support@nxgen.io or +41 44 552 56 10 | +41 44 552 56 18
What's New in Genesis
Local mode Browser Issue:
If you are facing issue related to local mode not enabled despite installing the newer version then please check the browser site settings and enable the 'Local network access' toggle. This is due to a security update in the browser that is restricting the local mode.
------------------------------------------
Latest local mode version - 2.8.5
PLEASE NOTE: To install the latest local mode version the system must have been logged in as an administrator.
If you are installing this version of local mode with out the Admin access then it will ask for the Admin credentials twice.
Download the latest local mode version using the link shared below,
Installation Steps Video:
Document:
Please wait for a minute (or until the local mode icon closes in the taskbar) and restart the System.
If you have any issues related to the local mode installation please contact support - support@nxgen.io