Overview We are excited to introduce the Audio On/Off Toggle Feature as part of the latest update. This enhancement improves the audio management capabilities across various streaming modules, including Salvo Page, Video Activity Search Multimonitor ...
Issue: Some partner login users are experiencing difficulties when switching between accounts within the NXGEN platform. After attempting to switch users, the system retains the previous session, preventing a seamless transition. Cause: This issue ...
To integrate HikProConnect into Genesis, follow these steps: 1. Login into Genesis. 2. Navigate to Your Desired Site: Locate and select the specific site where you want to integrate HikProConnect. 3. Click on add: 4. Choose HikProconnect and add the ...
Problem Statement The audio volume is significantly lower when using the Genesis app compared to the Avigilon Test Client. Troubleshooting Approach This document outlines a step-by-step approach to investigate and troubleshoot the audio volume issue ...
Current Status
Status Update: All Services Operational
All services are currently healthy and functioning as expected. There are no reported issues at this time.
If you have any questions or need further assistance, feel free to reach out - support@nxgen.io
Multi-monitor through Talos-Genesis plugin This document provides instructions for downloading the Talos Genesis Bridge, which is available as a browser extension for both Chrome and Edge. The extension serves as a bridge to link Talos Event ...
MULTI-SCREEN PRESENTATION Plug-in Go to Google settings Choose Extensions from menu Click on Open Chrome Web Store from which is on bottom of the extensions menu Search for Multi screen presentation in Chrome Web Store ...
Go to Google settings Choose Extensions from menu Click on Open Chrome Web Store from which is on bottom of the extensions menu Search for Multi screen presentation in Chrome Web Store Choose Multi-Screen Presentation (which ...
Create a text file called genesis.vbs in the Windows or another text editor Paste the following commands to the file siteA = "INSTANCENAME.nxgen.cloud" Const OneSecond = 1000 Set browobj = CreateObject("Wscript.Shell") browobj.Run "chrome ...