GCXONE

Maps Feature Guide

Site Configuration & Operational Awareness

1. Overview

The Maps feature in GCXONE provides a unified geospatial view of your entire security estate. Operators can visualise customers, sites, devices, cameras, and sensors on a live satellite or road map — and interact with them without leaving the map screen.

Maps is tightly integrated with other GCXONE applications. When used alongside Alarm Handling through the Multi-Monitor feature, operators gain instant location context whenever an alarm is assigned, enabling faster, more informed responses.

2. Part 1 — Site Setup

Before a site appears on the map, it must be created and configured with its geographic coordinates. This section walks through the complete setup workflow.

2.1  Site Overview Page

Navigate to a site by browsing the customer hierarchy: Customer → Group → Site. The Overview tab is the landing page for any site and gives you a summary of its status.

Figure 1 — Site Overview page for "Map Demo" showing Basic Info, Location Info, and Site statistics.

The Overview page displays:

• Basic Info — contact number for the site.

• Location Info — country, city, postal code, and street address.

• Site statistics — active devices, non-active devices, total devices, and total sensors.

2.2  Editing Site Details

Click the Edit button (top-right of the Overview page) to open the Edit Site dialog. The dialog has two tabs: Edit and Properties.

Contact Information

The Contact Information section within the Edit tab allows you to capture the site's email address and phone number and physical location

Figure 2 — Edit Site dialog showing the Contact Information and Location Details sections.

Location Details

The Location Details section is where you set the site's physical coordinates. Fill in the following fields:

Figure 3 — Location Details filled in with latitude and longitude.

2.3  Accessing the Map View

The global Map view is accessible from the left-hand navigation bar. It displays all customers and their sites as pins on a world map.

Figure 4 — Map view with the search bar open. Sites without coordinates set will not appear in search results.

Use the search bar at the top-left of the map to locate a specific site by name. As you type, matching site names are suggested in a dropdown. Selecting a result pans the map to that site.

Figure 5 — Map view zoomed to Amman, Jordan, with "Map Demo" appearing as a search suggestion after typing "ma".

The map supports two view modes:

• Map — standard road map with street names and labels.

• Satellite — high-resolution aerial imagery for precise site placement.

3. Part 2 — Map Edit Mode

Edit Mode allows operators and administrators to enrich the map with site-specific overlays: cameras, IO sensors, towers, zone boundaries, and text labels. These overlays persist on the map and give control room staff at-a-glance situational awareness.

3.1  Entering Edit Mode

To enter Edit Mode, locate your site on the map and click the Edit Mode button in the top-right corner of the map canvas.

Figure 6 — The Edit Mode toggle button.

Once activated, the toolbar at the bottom of the screen expands to show all available placement tools, and a zone-drawing panel appears on the left.

Figure 7 — Map in Edit Mode showing zone drawing tools (Square, Circle, Polygon), styling options, and action buttons along the bottom toolbar.

3.2  Drawing Zones

Use the zone drawing panel on the left side of the screen to mark defined areas on the map. Three shapes are available:

• Square — click and drag to draw a rectangular zone.

• Circle — click and drag to draw a circular zone.

• Polygon — click multiple points to define a custom polygon boundary; close the shape to complete it.

3.3  Adding a Camera

The Add Camera button places a camera icon on the map and links it to a physical device and sensor already configured in GCXONE.

1. Click Add Camera in the bottom toolbar.

2. A camera icon appears on the map. Drag it to the correct position.

3. The Add Camera properties panel opens on the right.

4. Select the Device from the dropdown list.

5. Select the associated Sensor.

6. Drag the orientation handle on the camera icon to set the field of view direction.

Figure 8 — Add Camera dialog with Device and Sensor dropdowns. The camera icon is positioned on the map.

Figure 9 — "Drag to rotate camera" tooltip, allowing the operator to orient the camera's field-of-view cone.

3.4  Adding a Text Label

Text labels allow you to annotate any area of the map with custom names such as "Zone A", "Server Room", or "Gate 1".

7. Click Add Text in the bottom toolbar.

8. An "Add Text" properties panel appears.

9. Type your label in the Text field.

10. Click Save. The label appears on the map canvas and can be dragged to the desired position.

Figure 10 — Add Text dialog with a "Zone A" label already placed on the map near Abdoun Circle.

3.5  Saving the Map Layout

Once you have finished placing all elements, click the Save button in the bottom-right corner of the toolbar. All camera positions, zone boundaries, and text labels are saved to the site and will be visible to all operators viewing that site on the map.

4. Part 3 — Operational Use

Once sites are configured and map layouts are saved, the Maps feature becomes a live operational tool. This section describes how Maps is used during day-to-day monitoring and alarm response.

4.1  Multi-Monitor — Synchronising Maps with Alarm Handling

GCXONE applications can be connected using the Multi-Monitor feature, which synchronises two application panels side-by-side on the same screen. The most powerful operational pairing is Maps with Alarm Handling.

Figure 11 — The Multi-Monitor button (top-right of the map canvas) enables application synchronisation.

How Multi-Monitor Works

When an operator assigns an alarm to themselves in the Alarm Handling panel, the Map panel automatically pans and zooms to the site associated with that alarm. This gives the operator instant location awareness without switching screens.

The benefit is twofold:

• Speed — the operator does not need to manually search for the site; the map follows the alarm.

• Context — the operator can see the site's camera positions, zone labels, and geographic surroundings while handling the alarm.

Figure 12 — GCXONE split view: Alarm Handling (left panel) showing camera event thumbnails, and the Map (right panel) automatically centred on the active alarm site near Abdoun Circle, Amman.

Figure 13 — Zoomed map view showing sensor placement ("sensor1") on the site map, providing precise location context for the active alarm.

4.2  Real-Time Sensor Visibility

Camera and sensor icons placed during Edit Mode are visible to all operators in real time. When zoomed in on a site, operators can see:

• Camera icons with their field-of-view orientation.

• Sensor markers labelled with their configured names.

• Zone boundaries highlighting defined areas of the site.

• Text labels identifying key locations within the site.

This persistent visual layer reduces the cognitive load on operators, allowing them to focus on response rather than orientation.

4.3  Map View Modes

During live operations, operators can switch between Map and Satellite view at any time using the toggle in the top-right of the map canvas. Satellite view is recommended for operational use as it provides photographic ground truth for site layout.

5. Quick Reference

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